Contact Us
Get in Touch
Whether you’re a customer with a question about your order, a merchant needing support, or someone interested in selling on vBuy — we’d love to hear from you.
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Email Us
For all enquiries including orders, refunds, account issues, and merchant support.
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Sell on vBuy
Interested in becoming a merchant? Zero commission on sales, built-in rewards system, and a dedicated dashboard.
Before you get in touch
You might find your answer in our Help Centre, which covers common questions about v£ rewards, orders, payments, refunds, and account management.
Response Times
We aim to respond to all enquiries within 24 hours during business days (Monday–Friday). For urgent order issues, please include your order number in the subject line.